Kidney Health Connections

Evolving the EHR to Enable Patient-Centered Care

Episode Summary

Dr. George Hart and Sam Gopal discuss innovations, including the use of AI, to make EHRs more user-centered and enhance physician-patient interaction.

Episode Notes

In this episode of Kidney Health Connections, Dr. George Hart and Sam Gopal, president of Acumen Physician Solutions, discuss the evolution and challenges of the electronic health record (EHR). Acknowledging the frustrations many physicians feel with record keeping taking time away from patient care, Gopal explains that EHRs are essential for capturing longitudinal patient data and analytics. He describes current efforts to make EHRs more user-centered, incorporating features like ambient listening and generative AI to streamline documentation and reduce administrative burdens, ultimately aiming to enhance physician-patient interaction at the bedside.

In a discussion on the future of healthcare, Gopal says we are at an inflection point. As EHR systems mature, they will evolve from mere digital repositories to essential tools for population health management. With decades of data now stored in EHRs enabling predictive analytics and proactive patient care, Gopal envisions EHRs evolving into supportive "copilots" that empower doctors by delivering relevant information while minimizing distractions. The goal is getting providers "back to the bedside" and restoring the focus on patient-centered care.

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